FAQ

What is tweetyxoxo?

A fever dream that got loose! But also a dreamy, pastel-punk brand created by one queer, autistic artist in Dublin. I design stationery, apparel, and accessories that live somewhere between shoujo manga aesthetics and rebellious self-expression.

When are you launching?

Mid-2025! I'm currently in creation mode, designing collections and building this brand from scratch. Follow along on social media for behind-the-scenes peeks and launch updates.

Is this really a one-person operation?

Yep! Just me, my art supplies, and my overactive imagination. I handle all the designs, social media, emails, and occasional existential crises.

How are tweetyxoxo products made?

All tweetyxoxo products are created through print-on-demand services. This means each item is printed specially for you when you place an order! This helps a small artist like me offer a variety of products without maintaining inventory.

Where do products ship from?

While tweetyxoxo is based in Dublin, Ireland, our print-on-demand partners ship directly from their facilities in various locations around the world. Your order will typically ship from the facility closest to your delivery address to minimize shipping times and costs.

Can I get tracking information for my order?

Absolutely! Once your order ships, you'll receive an email with tracking information so you can obsessively refresh the page while waiting for your goodies.

What's your return/refund policy?

Due to the custom, print-on-demand nature of our products, we cannot accept returns or offer refunds unless an item arrives damaged. Each item is made specifically for you when ordered! If your item arrives damaged, please email within 7 days with photos of the damage.

How long will shipping take?

Production typically takes 3-5 business days, and shipping times vary by location. Most customers receive their orders within 2-3 weeks of placing them. International orders may take longer and might be subject to customs fees (which are the customer's responsibility).

What's the quality like?

I only partner with print-on-demand services that meet my quality standards! That said, colors may appear slightly different than on screen due to monitor settings and printing processes. Each product page contains specific material information.

Can you create custom designs?

Currently, I'm focusing on building the brand and creating collections. Custom work isn't available at this time, but who knows what the future holds?

Do you have size charts for apparel?

Yes! Each apparel item has a size chart on its product page. If you're between sizes, I generally recommend sizing up for comfort.